Return & Refund Policy

Starting template — review and customize before publishing. This template is not legal advice. The merchant is responsible for completing the details below, checking applicable law, and keeping this policy accurate.

Merchant and scope

[Add your legal/trading name and the products covered by this policy.]

Request window and eligibility

[State how many days customers have to request a return, the condition required, proof of purchase, and any non-returnable items.]

How to request a return

[Add the steps, approval process, return address, and who pays return costs.]

Refunds, exchanges, and cancellations

[Explain inspection, refund method and timing, exchange availability, and cancellation cut-offs.]

Contact

[Add the support channel for return and refund questions.]